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Avaya agent experience? Yay? Nay?

Anybody ever use avaya? The current job I am at is switching to it and it is the same exact reason why I left my last job. It is one of the worst systems ever used in customer service when it comes to actually needing to get work done versus being hounded by customers. I feel like I’m going to snap tomorrow as it is the first day that we are using it and I specifically remember hating every second of it at my last job. I just applied to around 20 places but I know this is about to get bad. The fuck do I do, this job was almost perfect before, but now, the dream is over.


Anybody ever use avaya? The current job I am at is switching to it and it is the same exact reason why I left my last job. It is one of the worst systems ever used in customer service when it comes to actually needing to get work done versus being hounded by customers.

I feel like I’m going to snap tomorrow as it is the first day that we are using it and I specifically remember hating every second of it at my last job. I just applied to around 20 places but I know this is about to get bad.

The fuck do I do, this job was almost perfect before, but now, the dream is over.

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