I work for a fairly large health insurance company in the PNW, taking customer service calls. I knew it would be difficult for me, because I loathe customer service despite doing it for the last 11 something years, but I'm really close to blowing up my life in sheer desperation to get out of this job.
The problem is, I'm pregnant. This job offers paid parental leave, fantastic benefits, and I can work from home – all things I need right now. No other job I might be able to get is going to be okay with me needing leave in 5 months. No other wfh job I can get will be different than this, in terms of the micromanaging and stupid, angry customers. I'm well and truly stuck, and can't afford to do anything about it because we live basically paycheck to paycheck as it is.
This is just a desperate vent post because it's this or make a horrible mistake. This job is so genuinely bad for my mental health – it makes me want to self harm, it ruins my day every day, I end my shifts crying more days than I don't. The baby isn't due for 5 months, but I don't think I have 5 months of this left in me. I made a terrible mistake accepting this job and I don't think I can fix it.