Just needing to vent. I thought I was done with this crap once I got my masters and found a good-paying city job.
I’m a relatively new city employee and have been dealing with a potentially very expensive project that could get the city sued for non-compliance. This client has been badgering me to pay their fees to start the state-mandated clock on their project. We’ve been waiting for the city’s attorney to weigh in and the client showed up in-person to demand we take action. As I believe someone in my position isn’t the right person to speak to this client (I might accidentally say something that could get us in trouble) I asked one of the head managers for the department to come help. I was told that we’re all supposed to be able to handle any problem that comes up (we’re a flat org! -yeah right) and I literally had to explain to someone who has a decade of service and makes double what I do that I was uncomfortable being put in this position and it was really managements responsibility to help. Like why does a first-year employee have to be put in the position to beg for help?
Thank god we have a union to help because I’m sure to get shit for this. What does management do if they can’t be bothered to take responsibility for a multi-million dollar project that could end up in litigation if something happens that I don’t know about?