I work at goodwill and lately we’ve been getting couch after couch, about 100 cars every hour and nowhere to put stuff so we’re basically throwing away donations no matter if they’re good or not. Our old GM moved stores but still comes into our store regularly to “help out”, yesterday he did some bs. This older new guy who just started tried asking him a question and all the old GM did was put a hand in his face and say “get back to work” then later asked him if he was okay, the new guy said no and told him what he did to him and the manager denied that he did that, said he told him “I don’t know that answer” for a while now that GM has been tryna make us feel dumb and downplay us, acting like it’s our faults everyone is coming to drop…
Category: Antiwork
Insurance CSR for 5 years now and it is wearing me down. 5 years of clients complaining nonstop, even after I’ve offered a solution, insulting me, threatening me, and cussing me out over things like…premium prices. 5 years of at least one colleague in the office finding new and creative ways to be obnoxious, rude, and toxic (bullying, picking on, or micromanaging.) 5 years of answering back to back phone calls of the same issues and feeling like a damn broken record. 5 years of clients being deliberately ignorant or not taking any accountability (it’s always everyone else’s fault but their own when their payment was late and their insurance cancels.) To make matters worse, I am a hardcore introvert. Interacting with people I like wears me down as it is. So you can imagine what this kind of atmosphere does. It’s EXHAUSTING! And it’s defeating me. It has taken…
I mean, when I realized I said that it was too late. I mean, I’m trying to like her more and more, but at the beginning she was very rude towards me and the other staff. Some people even left because of her. Once I called her out and told her everything, and to stop treating me like sh*t. After that she never disrespected me ever again. Our relationship got better and I had to learn h to be more tolerant towards her. But it is work in progress. She laughed and I did too. Now she is saying all the staff “I asked him if you guys missed and he said just a little bit” Hahah, omg, at least I was honest.
Help your team find their harmony and recognize that asking for 100% effort 100% of the time is an easy way to burn others out. Instead, recognize that there are waning and heavy periods at work. Ask for your team’s 70% effort for 90% of the time, and only draw out that 100% effort for that 10% that requires it. Is this a level of, “C’s get degrees” mentality? Absolutely. Not everyone has the ability to be an A+ student at all moments, as we are all complicated individuals with lives. However, if the job description is being fulfilled that is OK! Those that want to use their energy to give 100% at all times can still do that, but it’s up to you as a leader to help them not burn out. And just because they have that energy to go 100% more often than others, doesn’t make them…
Time to cancel Waffle House!
I've been working for my company for 5 years now and everyday for those 5 years I've had to be on call 24/7. I am the only worker who knows how to do the jobs. A few weeks ago I was called out to a job on a Saturday night 5pm and didn't get home until Sunday morning 6am. That was the last straw for me. I applied for multiple jobs and got one straight away. It is $3.50 less an hour but I won't be on call at all. I'm just hoping I've made the right choice with the pay decrease