Customers are leaving left and right because of rate increases. But not before going completely off on the phone. I’ve been insulted, cussed at, etc. So when they say “I’m going to shop around” as a threat…I don’t care. My coworkers and boss want us to fight to keep them. Even if they’re berating us. I don’t have the energy for that anymore.
My coworkers bully me. I stay in my own lane all day, mind my own business, stay out of gossip. I prefer to spend my lunch breaks alone reading. I’m the only introvert. I’m not into the stuff they’re into (football, reality tv) so I really don’t have much to talk to them about. And because I’m the quiet one, the different one, the black sheep, I’m the outcast. I have become the scapegoat for their lack of work ethic. It has become a “rules for thee but not for me” culture. I.e. they can leave an hour early every day, take 2 hour breaks, yell back at customers when they give them sht, etc. But if *I were to do any of that?
That being said…my will to care has flown out the mother f-ing window. My last f*ck flew away last Friday. I watched it when my coworker insulted my character when I tried to ask for a better way of communicating in the office.
Tire as hell of being treated like dirt by everyone around me. I’m stonewalling my coworkers and not giving a damn when customers that are being rude choose to leave. I’m completely…Done.