I work for a company that they derive hours given to their cashiers based entirely off of the amount of people that their cashiers sign up for the discount emails they give out every so often. My percentage hasn't been that great lately because, every customer has said “no” to me. I used to get about 30 hours per week. Now I'm getting maybe 1- five hour shift per week. I asked why and the management told me that the amount of customers I had signing up for the program was “less than satisfactory” and that in order to get more hours I have to show “improvement in getting customers signed up that are eligible to be signed up”. Our schedules go out nearly 2 and a half weeks in advance. For the next four weeks I am expected to work one short shift and “meet satisfactory” on “how many people I can sign up” or I'm assuming this means my hours won't be reinstated.
I don't see how the scheduling manager can sit there and say that makes any sense at all. I spoke to the manager and they said that they don't change the schedule. I can ask other associates to cover their shifts but, “I don't change the schedule. Once it is up. The schedule is final.”
Am I wrong in thinking that this is not just the stupidest reason to lose hours but, it's also unrealistic expectations? How am I supposed to get almost every other customer to sign up for emails? I'm not going to push for information people don't want to give me..