So I work in a retail chain in Australia. The chain has two stores in the shopping centre. I work in the store downstairs.
The other day, someone from upstairs comes downstairs to heat up their lunch (they don’t have a microwave). She’s venting because on the action plan, she’s had an extra 1.5 hours added to her shift, without being asked.
I said that she should check her payslip and make sure she gets overtime. I didn’t know at the time, but she’s casual, so isn’t entitled to overtime (I’m part time). She went back upstairs and asked her boss about overtime and said that I told her she was entitled to it. Her boss called my boss, and I basically got a verbal warning and told I shouldn’t discuss things like that.
Maybe I shouldn’t have told her, but how was I supposed to know she’s casual? Why can the store just not roster her for the correct hours?
It just seems like such a small thing to deliver feedback on. Feeling frustrated because my workplace will just gloss over everything for others, but seems like I get given warnings for everything.