Started a new job at a company a few weeks. They have us in loads of training which is great, but is not really preparing us for the role. We are currently on real calls and it’s been a hot mess. From what we learned in training and being on the real calls, we have been f*cked over! Was told that we can’t shadow or have small group training because “they don’t have enough experienced associates for that”. It’s a nightmare and headache.
I want to leave, but unfortunately I do have bills and other responsibilities. It’s a tough spot to be in, but I feel like we have been set up to fail. This week of calls don’t “count” towards certification, but based on what I’m seeing; most people will be quitting or won’t pass.