I work at a very small business, two employees & our boss. My boss is constantly requesting I call companies to ask for reimbursements we are not entitled to and for reversing late fees. For example: she did not pay the wifi bill last month and asked me to call and request the $9 late fee to be taken off of our statement on the grounds that “she didn’t see the bill come in.” It’s honestly degrading and uncomfortable to have to try and negotiate with customer reps who constantly give me a very easy to expect “No, absolutely not.” She always asks me to be firm and negotiate but we’ve never been in a situation where we were genuinely owed a reimbursement or a charge reversed, it’s always because of oversight on her part (also, I’m in the process of getting a new job and can’t afford to quit right now). Basically how do I explain to her that I’m not comfortable doing this anymore?