Hi all,
I’ve been a client services manager for the past year and 4 months. Before that I was a social media strategist / content creator for a solar company. I was also in charge of the company's brand image and making sure all ads followed the proper colors and such.
At my current job I communicate between the client, the sales rep, the creative team, and the advertising vendors. A sales rep sells digital advertising campaign to a client, I call the rep and the client to go over which tactics they bought, their targeting goals, and so on.
I then collect creative materials from the client to submit to the internal creative team along with some notes and previous creatives to help shape the look and feel fo the ad. Once the ad is complete I send the proof to the client and either send in their edits or send approval to the creative team.
I will go into the back end, handle all budgeting for campaigns, all other onboarding for the campaign, then we will send it off to the advertising vendor who delivers the ad onto available ad space
I am treated extremely dis-respectfully by my boss. All 3 of them do not appreciate the work I do for this company and talk to me with disrespect. I have to un over 60 different campaigns at once which is almost impossible to do. Keeping track of every goal, every communication, every creative proof, and so on is just too much… ESPECIALLY WHEN THE BOSSES ARE RUDE TO ME.
I do not like the extreme workload, the rude bosses, and I do not like that if I make a mistake that the commission of my sales rep takes a hit. The entire job is too stressful for the way the bosses and clients decide to treat me.
My questions is… What should I do now with my skill set? I’m just so scard and upset that I’m stuck at my current job. I live with my GF. I have two cats. I can not afford to not be making money right now. And being trapped around these terrible people and environment is taking a toll on me.
Does anyone have any recommendations for what I should do with my life based off the information above? I really really need some guidance as this is one of the hardest spans of time in my entire life and I need a solution.
Please let me know if anyone has any advice or ideas. It would mean the world to me.
TLDR: I need a new job / carrer change. The bosses are extremely rude, the sales reps are aggressive, I have to run over 60 clients at once, and I simply can't handle the workload ontop of the emotional distress from my sales reps and bosses. Any advice?