so the other day i received a negative performance review from my boss who is unhappy with my behaviour at work. i received a letter with a page-long list of complaints various people have made about me, the worst of which being a mistake i made on an important email i sent that same day. i took full responsibility for that mistake, but apparently one of the other complaints both customers and coworkers made is that they think i can be rude sometimes. none of them have ever expressed this sentiment to my face, so i am not able to reconcile with these individuals.
this all comes despite the fact that i have always done my best to be a good employee. i have never been late for work once, in fact i am almost always 15-20 minutes early and often start working before my shift has even started. i make an effort to ensure that all of my work is done efficiently and correctly, i have made very few mistakes. i try to be friendly with everyone even when they are not friendly with me, and i have never once complained about anyone who was rude to me.
i would really appreciate some advice because i have no idea what to do in this situation. i would love to rally my coworkers together so we can fight for better treatment, but how am i supposed to do that if they don’t even like me? i’m really at a loss here. anyways, thank you to anyone who took the time to read this, i really appreciate it