I'm actually currently on the phone with customer service and I'm speaking to a person that I swear is using a voice modifier. The service is fine so far, he's been very helpful but there's this robotic tinge in the voice. The cadence and order of his words is a bit… foreign. However the accent is very generic american. I know it's not a scam either because I was connected via 3 way call through my credit card company's fraud department.
Anyone else experience this? Is this something they're doing to maybe not get their outsourced folks yelled at as often? Or even trying to hide that they're outsourcing those jobs all together?
If so, it seems like a pretty deceptive and slimy practice to keep cheap labor.