I work in a place (Georgia, USA) where we have both employees working for commission and hourly employees. The employees that work for commission seem to get their tips like they are supposed to; however, customers will sometimes tip the front of house separately from what they give the employee working commission. When hired, I was under the impression that the front of house tips were pooled and split evenly among the whole facility. None of the other employees I have spoken to have seen any of these tips on their paychecks.
I was told recently that the facility tips, which have always been counted separately from the tips going to the employees working commission, go towards buying coffee pods for the Keurig and pizza for staff events, etc. Is this legal and if not, what are the resources for reporting it?
I don't think there's anything in our hiring paperwork that says anything about tips for the front of house but when I started (and still currently) there has been a tip jar up front for facility tips.