For context I work in a gift shop/information center for the city I live in. Our shifts are from 10-6 with a 30 minute lunch.
About a year ago we had an employee who had a bad hip and couldn’t stand for the full shift and we finally got chairs that we were allowed to use when there were no customers. That employee eventually left but the chairs stayed, and as long as we stood up when we had customers it was fine.
Recently, we got a new manager and he took the chairs away because we were “abusing them and neglecting our job” and put up a list of “down time activities” (cleaning, restocking, etc, all stuff we already did).
Yesterday I had to stay 1.5 hours after my shift because the door wouldn’t lock and I had to wait for a maintenance worker to come and fix it because my manager lives an hour away and was at the vet with his dog. Now I am at work today exhausted and forced to stand for nearly 8 hours.
TLDR: used to have chairs, they got removed and we now have to stand for 8 hours.