My current gig is at a law firm. I do tech stuff for lawyers. I’m basically a ticket jockey – I go from one tasks to another for all the litigators in the firm. How I work usually is one task at a time but I can get several plates spinning at once. I can start a collection here, finish putting together a production there, and respond to an email now. That being said – a lot of the lawyers don’t like sending emails. I think they feel it’s not as efficient as a phone call. However, phone calls hijack my attention. I can’t focus on two tasks at once. Even doing related tasks to the call causes problems for me.
I have taken a tact at times to just ignore calls. I usually do this at the end of my day or when I’m pissed at my boss. Except for one time where my boss was pathetically whining – no one has said anything to me about it.
Do y’all having any feelings about this? Should I make it more explicit to the frequent hijackers that they mess up my workflow when they call out of the blue?