I work for a small is business. I am essentially creating and running their entire customer service department. There are some sales people that will pick up some service work, but otherwise, it’s all me.
Well, I finally messed up. I pushed off and missed some emails from a client and not I am public enemy #1. I had been getting a lot of praise but now it’s like I’m the worst employee ever.
This was never sustainable in the long term, and of course they always talk about hiring someone else. It just feels awful.
Anyways, just ranting.