Tip 25%? How about you just pay more?
Friendly and have good interpersonal skills Motivated Enthusiastic Reliable Self- discipline Willingness to learn and to be involved in multiple business functions Edit: here are the prereqs Offering both a prompt response and a proactive resolution to all support issues within the SLA Answering customer support calls in a timely, clear and professional manner Assisting customer as first line technical support to diagnose, troubleshoot and resolve the simple issues (for example, checking network details, troubleshoot network connection, username and password) Promptly escalate more complex issues to second line technical team Support our engineers on setting up the network within the device during installation Configure network details on devices (set up IP address, gateway, port forwarding etc.) Configure new devices to SQL database on our server As the internal IT support to maintain the network within the office and to assist in setting up ad hoc devices into our office network.