Just found this out from the company I work for.
Did you just try to light your pilot light? Did it light but it won’t stay on? Have no fear, all you did 9 times out of 10 was clean around your gas logs and removed something that looks like “dust or insulation” well fun fact that is what keeps your gas logs running, it has a chemical make up that makes it like embers. So we will come out and sprinkle some on top, and charge you $200 dollars because no one will tell you that is what happened so we keep making money.
Another fun fact, wanna know how we clean your pilot light? A can of compressed air… that will be $100
You’re welcome.