As the title suggests I want to report a manager to HR for a few reasons…
So to describe the job I was doing, I am/was a waiter at a fancy pub, in the middle of nowhere (will be relevant later), I was doing like any “waitress”, serving, taking orders, doing drinks, etc.
The pub is part of a bigger chain of pubs owned by a company here in the UK.
I started in around June, mainly as a summer job and potentially a part-time job once I start university again. To be very honest, the interview was really basic, like any pub/waiter job however, the manager, who was also the big manager of that pub, who did my interview seemed really nice (and was nice afterwards until their suspendation). Now on my first shift, I did training and learning stuff as per usual I'd say. And there was a new manager that came in, which from what I heard, they were (and still are) general manager (GM) with the idea of coming and doing some training + support for the new members, old members and other managers. After a month or so, the manager who took my interview got suspended for some reason, and everything after that went downhill. Now the GM kind of took over the pub and started putting their own policies that were harsher, but understandable at the start, compared to the old manager who got suspended. Now besides the suspended manager, there were 2 other managers who worked there, one who was friendly and just as nice as the suspended one, and another one who was, well, fine, not much to say besides they'd often mess up our breaks/roles.
The longer the time after the GM took over, the ruder they'd get and their “ideas” were a bit unpopular with the other managers/workers. I would say the last straw was when the last good manager left to go to work at another pub (from the same company, but closer to home), and the GM took over fully.
Now why I want to report them (the GM):
The GM would often threaten us that if someone walk-outs (leaving without paying), we would have to pay with our own money (they never enforced it because it is illegal, but I have a photo with the “daily plan” where the GM wrote “walk-outs have to be paid for-” implying us).
Unsafe workplace, having some dangerous/sharp stuff around the bar area, such as knives, a pointy thingy to put through tickets (which was in an awkward place and one of my co-workers almost “stabbed” their hand with.
Sometimes not allow us to go to our breaks saying that we are short-staffed or not putting our breaks on the daily plan (in the UK you are allowed by law to have a 20-minute break every 6 hours working). To add salt to the injury, some co-workers were set to start at 8 AM after finishing at 11 PM.
The GM would often shout at us, even in front of customers, which happened to me more than once, even if it wasn't my fault. And expecting any changes that they were doing, like changing the place of some stuff around or a new way of taking payments, for us to know even if we weren't told beforehand.
I am wondering if all the above reasons can get the GM a disciplinary fault or will I be wasting my time contacting HR? The pub is doing worse and worse, with workers leaving to go back to university and leaving just because they don't like the GM.