Exactly as the title says. I was helping this guy on the phone with a report he wanted done. He was complaining because it was blank and I told him, “it’s because you haven’t added any templates to populate the information you are wanting.”. I tried to walk him through the process of how to add these templates (which is as simple as a couple of clicks) but he just laughed passive aggressively and said “I don’t want to learn how to do it, “I just want it done.”. He made the whole phone call a pain in the ass. Why are these guys so resistant to learning things when they are the ones in charge and should be knowledgeable on matters like this?