I think most fields can say this, but at this point- I’m kinda stressed for the wrong reasons.
There’s 5-10 who do IT for my entire company (it’s that many due to specific programs). Over 5k employees with 10k daily customers. That’s not an exaggerations it’s roughly that number that doesn’t fluctuate. But I also know, having ten employees for a tech team is actually pretty good as some companies will just over work the shit out of a team of 3.
I was not trained to do anything. I have the option of taking tests the company will pay for, but I need the structure and guidance of training that they won’t pay for. They want us doing OT, want us “answering phones” when no one else is working, one guy exclusively pulls 16hr days just to get all the over time before anyone else can. There’s 0 diversity. We only get 20 days off a year when a good portion of the staff – can get up to 2 months off and the same 20 days. And I’m paid less than McDonald’s for doing work that actually requires much more from me (mentally, no disrespect I’ve worked fast food). We also don’t have anyone fighting for us or advocating for us so if my boss wants to be a dick he can and there’s little that can be done about it to him.
Directors expect that we skip all of their staff and jump to their problems immediately, when their staff actually do real work.
None of this makes sense. I don’t have the drive for this but because tech is usually such a small department- we either can’t get a union or there’s not enough people to make it affordable.