Hey,
I changed roles in July, going from a datacentre technician to a systems administrator, mainly because the new role would be a steady 10am to 6pm shift pattern, monday to friday. I also was misled to believe it'd be more money. (£37,000 compared to the £23,000 a year I was earning). Anyway, I was offered the role on the afternoon of the funeral of a close friend, was offered an increase of £24,500 a year over what it was advertised at, and me being in no frame of mind to decline, I accepted it. I regret that decision now.
I wasn't trained properly, and this culminated in me taking a customer server down on 8/9. Customer got Big Mad, wanted a reason for outage etc. So, it got to the point where my stress levels were horrible, every time Teams went off, my 'fight or flight' would kick in, and I was reluctant to do anything. It was killing my relationship slowly, and I just wanted to jump in traffic. I also detested working from home, I prefer a team around me.
I signed off from work with stress from the 14/09 to the 21st; Seven days in all which is the maximum you can take off without a doctors note. That just wasn't enough to figure out my next steps.
I asked for my previous role back, because whilst it was four 12 hour shifts on a rota basis, I knew the job back to front and enjoyed the team I worked with, and my reputation in that department was of someone who could sort stuff out. I was passed back and forth between people and then told that there wasn't the budget and it would have to wait until the next financial year. Both my old manager and me were pissed off about this, to say the least.
Last week, I was basically told I'd be answering the phone and categorizing the cases that came in. I did eight hours of that, and realised I didn't do a computer science degree to be a glorified switchboard, got a doctors note from my GP, and signed off for three weeks the next day, meaning I'd be returning on the 13th November.
Last monday, my manager called me to 'see how everything was going'. The phone call was him 50% him asking how I was doing and the other 50% was him trying to get me to come back before my sick note expires with the 'Do you think you'd be okay to come back in this week'.
Long story short, guys, I'm looking for any role that's not IT or dealing with customers at this rate. I've been mentally checked out of this role since at least August and September's incident pushed me over the brink.