I work in sales. Small base + commission. I was told the potential was a 50/50 split if I really sell a lot. So far, my commissions are about 5% of my base. I'm not getting what I was promised. I've been very successful thus far too. A lot of new revenue from me joining the team.
My boss is making it very difficult to want to talk to him about anything. He can be so dry and comes off as judgemental. The biggest example is with commissions. He makes it difficult to earn commissions and I have logical reasons as to why I deserve more but the sales don't count toward commission, according to him.
He is also never encouraging. I can have a company record day and he will just say “sweet” or “keep it coming”. Never “good job” or “you are doing great things for the company”. We have company rewards where employees can be recognized for doing good things. Someone in another dept gave me one so far, but my boss has never even hinted at it. Not even when my whole team was on vacation for a week and i covered by myself the whole week. Nothing.
An example of the commission: if a customer has been dormant for a while, we sign them back up by sending a bulk email and offering them a discount to come back. I receive calls from people interested, sign them up, train them again, help them design their projects, and place orders with them.
But he says it doesn't count as my account because they reached out to me before I reached out to them. So in essence, I should hope nobody ever reaches out and shouldn't help them for hours to get them up to speed because there's no benefit. In his logic, I should not answer the calls, and call them back and pretend I reached out to them. Because to him, “outbound activity” counts as commission.
Other employees in the company are paid a bonus based on company overall sales or any sales they generate. Mine has to go through countless checkboxes and be a perfect scenario to count. When I do get commission, the percentages are low anyway. I just feel like he doesn't show enough care about me as an employee or motivating me. Luckily, I'm very self motivated, but I'm already getting burnt out on having to fight for credit on my work and feeling like I can't have a healthy discussion with my boss.
Recently his emails have been so dry and he never seems satisfied.When I first met him and for months, I thought he was an amazing boss, but I think he's a poor manager who is good at his own job, just not managing people. Does that make sense? I have been a great asset and done such a nice job. I can honestly say that. But he shows no appreciation. Almost has an attitude as if I'm an inconvenience to him. Everyone else in the organization is so friendly and shows appreciation. It's exhausting me mentally..