So, I worked at a children's restaurant/entertainment business, I worked there for nine months and put everything I had into it. The way my job worked is that there are three different “stations”, the cash register, the prize counter and the entrance/exit. While I was working I had to tend to all three by myself, I could usually manage on good days, but I would need some help on not so good days.
One morning, it was extremely busy, there were three other people working in the kitchen, two managers and a new guy, I was the only person handling customers. I think at one point it there were probably about 30 or so people in the cash/prize lines, with many other people just walking out when I needed to check them out. The managers in the back were of no help, I think one of them even left during this time. They had the new guy doing prep work instead of making food, they have had new people make food on their first day, so I'm not sure why they couldn't have him do that while someone helped me with customers.
The manager that was left was less than helpful, I'm not sure what she was doing because the amount of food orders I had did not mean she couldn't help me, especially if she had the new guy making food as well. I was getting very overwhelmed at this point as I was all alone with floods of customers coming in and all of my scheduled breaks are late.
When she finally did send me on my 30 minute lunch when more people clocked in, I cried the entire time. No one said a thing, the manager that I thought was my friend (my mistake) didn't even say hi like she always does. I know this is a stupid thing to get upset about and it's supposed to be a professional environment, but it wasn't ever that way, and when my manager “friend” was having difficult times at work I would try my best to make her feel better, but I didn't get any of that back.
After my break I got pretty mad, just being overwhelmed and the lack of help that I could have gotten was building in my head. I should have just walked out at that point or tried to talk it out more because my actions were not acceptable. I started yelling in the back “room” (it is a part of the kitchen with nothing but a small door separating it from the cash registers, so the customers could probably hear me) and making a bit of a scene, being overly exaggerated in front of the customers and showing that I was definitely not in a good mental state. It came to a point where I kicked a wall in the back room, I didn't do any damage, but there was a black scuff.
I was finally told to go into the office and asked to go home. The next day I went into work and the store manager was there, she told me to write down my reasons for my actions, I said something to “my actions were inexcusable and I should have done things differently, but with the lack of help when I was clearly overwhelmed, I let my emotions get away from me”. She had me sign it and I was told I am not allowed on the premises until I get a call, I was told this call would be in about 2-3 days. I called on the 4th day asking about the progress and I was told I would get a call. Almost a month later on the day, I call the store again inquiring about my job, I get told again, I will get a call in a few minutes, I finally get that fucking call half an hour later. I am told they tried to call me a few times but they must have had the wrong number and that I am fired due to my cussing and kicking a wall.
So what should I do now, I know I should have called them back sooner, but it was a very busy month for me due to family visiting. I know they could have called me sooner because they have called before to ask that I not come in due to the store being slow, and multiple managers texting me using the correct phone number. Should I file unemployment? Do I have any legal basis to sue? Would it be worth it to sue even if I can? Should I just move in with my life and forget about this?
TL;DR: I blew up during work on a busy day because I didn't have any help, get told I will get a call in a few days. Call a month later and get told I'm fired.