i hate customer service with my whole entire heart. i'm getting paid to deal with absolute fucking idiots. i'm 20f, 5'4 and 160lbs and apprently made a fully grown man feel so uncomfortably that he wants to leave our hotel and wants a full refund.
he came in to complain because the carpark he's staying at overcharged him. its not out carpark as we don't have a carpark. he would not listen when i said its not our issue because its not our carpark or our charges. he said he wanted a refund because of how much hes paid for a room and parking. then changed his story and now wants a refund because he was rude. i cant think of anything i said that would be rude other than my tone of voice which in my defense its 8am and im being moaned at about something that has nothing to do with me.
im shaking with anxiety worried he'll somehow get me fired all because some carpark that has nothing to do with me overcharged him.