Sp this memory cropped up when I read about someone's dealings with NEXT. My first job was with them and they don't care about anything if it doesn't benefit themselves. I'd been taken to the hospital for severe pain (turned out to be my pancreas causing havoc), and when the person I was dating at the time told them, they said, “we'll they're going to have to ring us up and tell us themselves”. I couldn't, so when I went to work, they tried to write me up for an unexplained absence. Only thing that saved me that day was the GP app because I could view my medical record and documents.
Second time I was taken to hospital, this time for my hip (I suffer with a lot of mobility issues, but this was still the early days of it), when I came back to work on crutches, the Assistant Store Manager came up to me and ask why I'd gone and bought crutches when there's nothing wrong with me. He said that the floor manager (his best friend) had said to him that they'd seen me skipping down the the path near a dual carriage earlier that day. I told him that I had gone to the hospital and got the taxi to work. Even with proof he didn't believe me. I even told him that I had tears in my tendons which was the reason for me crutches. Even with the GP app showing proof, he didn't want to believe me.
I should have reported him but I was an anxious person dealing with stuff at home so didn't want to cause more issues. I was given till duty everyday with a chair to sit on during the day's the SM was in, and he'd come down and check on me. Make sure I had my breaks when needed. On the days where he wasn't in and the ASM was in, I wasn't given till duty. I was made to walk around the store picking up items, made to stand in the fitting rooms, never given a chair because it would look 'unprofessional'. Even customers asked if I needed to sit down. When I was caught sitting down I was warned. When I fell over due to my hip. It was wrote in the book that I accidentally tripped on something (only found that out on the day they went through my record when they finally went for my official meeting about my performance). Throughout this I'd given doctors notes with reasonable adjustments added to them, but they were ignored by the ASM all the time.
I won't even shop in NEXT now. I feel physically sick going near one.