Month: September 2022

When has HR ever helped an employee? Purposefully having a job that protects a company from people can't be done by good human beings. ACAHRAB All Cops and HR are Bad

I work for what has been listed as one of my best companies in my state. The sector that I work I have been known to have very low turnover, happy employees, and to be the department that other employees want to move to. Not anymore. I worked it ass off to get promoted into one of the most coveted teams just a few months after starting here. We also have the highest required score for audits. We had a manager that fought for us and then she was promoted. A person on our time has been promoted and I feel she doesn’t realize how much damage she is doing. She is also easy to bowl over by upper management. We went from constantly being praised to being told what we keep doing wrong. Yet they keep spilling this bullshit how employees opinions matter. They are adding on more duties,…

I genuinely hate “How was your experience?” rating system in the end of each case because the question is really saying, “How would you rate your agent today?” There are times when I literally have to follow protocol and an unhappy customer gives a poor rating because they aren't happy in the end (which is understandable). In reality, all it does is lower my rating which my manager then thinks that I'm doing a bad job and pissing of customers, which now I'm going to get punished because of it. Fuck, that question is so misleading. So to all customers out there, if you think the agent you're dealing with did a terrible job, then you have the right to give a poor rating. But when you're unhappy and the agent can't do anything else, remember you're actually rating the agent helping you, not your experience!

Let’s push the needle forward and hold companies accountable. Our time is precious and shall not be fucked with. Express your thoughts, inform others, and create a space for transparency. That is all. Thank you.

Current situation at work. An older lady decided to take a job with us in food service, (I don’t think she’s a boomer but on the older side of gen x) because her other job was too strenuous. This was the first red flag. Now mind you, I work in a hospital cafeteria, which is fast paced but not nearly as fast as say, fast food. She is absolutely appalled that we have to do all this fast paced moving and she refuses to be trained on my station (the station they hired her for, I was just filling in) because it’s “too fast” and she thought food service was “easy work.” She says she doesn’t even want to come in tomorrow and probably won’t. Just gave me a good laugh.

Within the past month, I left a job. They docked my last paycheck for damage caused by a forklift & also apparently got audited for water issues, & blamed me for not filling out a water log. I know different states have different laws. But in Georgia, could they have done that?