I got a text from a girl (that she included my bos in) at work saying I refunded a patient and how basically incompetent I am and now she needs to call the patient and ask them for double the money. I was seriously confused because you need a code to refund a patient from the machine and because I’m semi new there I don’t have the code. So I go into work yesterday and the first thing the boss says to me is “you owe me money for refunding the patient I’m seriously mad about it” I was pissed because I KNOW I didn’t do that. So, I called the bank merchant. They confirmed to me that there was no refunds that day and they got their information wrong. So I texted the girl and asked her where she put the receipt for that patient, and after reviewing it I seen it says “SALE VIA VISA CREDIT”. I messaged her and asked where tf she seen refund, and she said “it says visa credit so you credited them the money” I WAS FURIOUS. I was like you mean where it says VISA CREDIT CARD???? She doesn’t respond. I went to the boss and told her everything she responds “well I just believed what she said” like wtf?? No apology or anything. I’d like to add that I’ve been doing this line of work for 12 years and that chick is just starting off. Not to mention I’ve noticed shit she’s been doing wrong and personally message her so no one else finds out. Anyways I put my 2 weeks in that same day.