Our director, who was actually a great manager, retired not too long ago and we got saddle with some interim-director. Almost right off the bat this person wanted us to change up our workflow in a way that would actually take us longer to get our work done. Even better is the fact we had already attempted this way years and years ago, only for our then director to say, “Yeah this isn't good.” and told us to go back to the original workflow.
Well despite a massive amount of belly aching from us that this was not going to work, we ended up starting this new workflow, which I have dubbed “the stupid way”. Day one of “the stupid way” went as expected; we trudged along and felt like we barely moved the needle work-wise. Much complaining ensued throughout the day. Day two of “the stupid way” was even worse as we continued to tell them this is not helping and is actually causing more harm than good to the point we were actually getting behind. We haven't been behind in years!!
At the end of the 2nd day the interim-director had finally conceded that “the stupid way” was indeed, not good. Our direct manager(who's below the director) had gone to the billing department about it and was told, “Yeah doing it “the stupid way” is actually going to cause more problems”.
Why do managers(our interim-director in this case) always think they know better than the people who are doing the work day in and day out?! I bet this person wouldn't be able to make sense of our work list if we showed it to them. It only took two days for them to come around but what a nightmarish two days! Now we get to clean up a huge mess before getting back to normal.